HTTP 500 when logging in to Siebel with SSO/X509

Problem

When accessing the Siebel application at: https://siebelhost1.raastech.com/epublicsector_enu/, you get an HTTP 500 on the browser.

All services are up.

Nothing is in any of these logs:

• WebGate --> C:\NetPoint\Webgate\access\oblix\logs\oblog.log
• Siebel --> C:\Siebel\15.0.0.0.0\eappweb\log\ss170601_2516.log
• IIS --> C:\inetpub\logs\LogFiles\W3SVC1\u_ex170606.log

Solution

1. There was likely an IAM outage. You will need to restart the SIE01 and SIE02 webtiers.

Applicable Versions

• Oracle Access Manager 11g