Emails received... emails responded to...

If you now notice on the right column, I have added two lines below the 'Submit' button:

Emails received: X
Emails responded to: Y

These numbers are valid as of September 2011, and are meant to offer a higher level of transparency and to keep our support team honest. There was a period of time where I was personally unable to respond to many of the inquiries that I receive, and this will no doubt force me to respond... or face the ugly truth.

And yes, rest assured that these are true and actual values.